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How do I set up NordVPN? Please refer to the Tutorials page.
Can I use P2P applications with NordVPN? Yes, you can. More information about the working servers you can find at our article.
Will I get a DNS leak with NordVPN? We have got our own DNS servers so there should be no leak. If you still see the DNS leak, please make sure you are connected to VPN and also remove cache and cookies from your browser.
What is kill switch and how does it work? Kill switch is a technique that terminates the process when the VPN connection drops out. You can use it with our custom NordVPN software for Windows, Mac OS and iOS devices. Note: the Kill switch in the iOS app does not terminate any specific applications, instead it disables system-wide internet access if you are not connected to a VPN server. It is available in the iOS application from app version 2.2.2
How does the Double VPN work? The user connects to the first node where the data is encrypted. Then the encrypted data flows to the second node and gets encrypted again and only then reaches the internet. The Double VPN server list can be found at servers page.
Where are your servers located? Currently we have servers in Austria, France, the United States, the United Kingdom, Spain, the Netherlands, Italy, South Africa, Romania, Brazil, Poland, Australia, Sweden, Hong Kong, Switzerland, Russia, Canada, Singapore, Germany, Latvia, Albania, Belgium, Bulgaria, Costa Rica, Czech Republic, Denmark, Egypt, Estonia, Finland, Greece, Hungary, Iceland, India, Ireland, Israel, Luxembourg, Malaysia, Mexico, Moldova, New Zealand, Norway, Portugal, Romania, Slovakia, South Korea, Taiwan, Thailand, Turkey, Ukraine, Vietnam.
Do you offer socks5 proxies? Yes, we do support Socks5 proxies as well as HTTP proxies (1 HTTP and Socks5 proxy at each of our VPN server destinations). More information can be found in our blog post.
What bandwidth can I expect from your service? It depends on various criteria. If you connect to the closest server you may expect around a 30% loss in bandwidth speed.
Do you offer any open ports? All ports are open on our servers except SMTP and Netbios for outgoing connections. For SMTP incoming port you can alternatively use 465 or 587 ports. Of course, since we do not provide any port-forwarding, no incoming connections can go through.
Do you support IPv6? No, but we are planning to add the support of IPv6 in 2018.
How many devices can be connected to NordVPN simultaneously with one account?
A total of 6 devices can be connected with 1 NordVPN account at the same time. However, there is only one limit. If you connect devices to the same server, you must choose different protocols for the VPN connections (TCP and UDP are different protocols hence you can connect one device to TCP other to UDP). That means that a total of 4 devices can be connected to a server at once – through L2TP, PPTP, OpenVPN TCP and OpenVPN UDP. If you have two more devices at home you can connect them to another server with any two protocols.